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Title
Text copied to clipboard!Optical Sales Associate
Description
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We are looking for an enthusiastic and customer-focused Optical Sales Associate to join our team. As an Optical Sales Associate, you will play a vital role in delivering exceptional service to our clients by assisting them in selecting the right eyewear and optical products to meet their needs. You will be responsible for providing knowledgeable advice on frames, lenses, and other optical accessories, ensuring that each customer receives personalized attention and care. In this role, you will greet customers, assess their needs, and guide them through the selection process, offering recommendations based on their preferences, prescriptions, and lifestyle. You will also handle basic adjustments and fittings of eyewear, process sales transactions, and maintain accurate records of customer purchases. Additionally, you will be expected to stay up-to-date with the latest trends in eyewear fashion and optical technology, as well as participate in ongoing training to enhance your product knowledge and sales skills. The ideal candidate will have excellent communication and interpersonal skills, a keen eye for detail, and a passion for helping others. Previous experience in optical sales or retail is preferred but not required, as comprehensive training will be provided. You should be comfortable working in a fast-paced environment, managing multiple tasks, and providing outstanding customer service at all times. If you are motivated, reliable, and eager to make a positive impact in the lives of our customers, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Greet customers and assess their eyewear needs
- Assist customers in selecting frames and lenses
- Provide product information and recommendations
- Process sales transactions and handle payments
- Perform basic adjustments and fittings of eyewear
- Maintain accurate records of customer purchases
- Stay informed about new products and trends
- Participate in ongoing training and development
- Ensure the sales floor is clean and organized
- Handle customer inquiries and resolve issues
- Collaborate with team members to achieve sales goals
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Customer service experience preferred
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy
- Basic math and computer skills
- Professional appearance and demeanor
- Willingness to learn about optical products
- Ability to work flexible hours, including weekends
- Previous retail or optical experience is a plus
Potential interview questions
Text copied to clipboard!- What interests you about working in optical sales?
- Describe your experience with customer service.
- How do you handle difficult customers?
- Are you comfortable learning about new products?
- Can you work flexible hours, including weekends?
- Describe a time you worked as part of a team.
- How do you stay organized in a busy environment?
- What steps do you take to ensure customer satisfaction?
